Check your speedNow part of ScriptLogic's award winning, desktop management offering. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion tools are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, e-mail receive.
Version 8 Build 177 includes a number of new product features including: New dashboard view, interchangable licensing between Windows and Web applications, Outlook integration, ability to switch between multiple databases, Active Directory single sign-on and integration with ScriptLogic's Desktop Authority's remote management functionality.
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