HelpBeam is a web-based remote support service that provides a simple way for support technicians to quickly resolve online PC support requests through remote access. All the customer must do is visit the HelpBeam web site and download a small application. The support technician can then view, control and transfer files in real time on their machine. Here are some key features of HelpBeam: Very Simple to Use, Remote Desktop View, Remote Keyboard and Mouse Control, No installation necessary, 128 bit SSL encryption, Connect in Seconds, Firewall Friendly,Browser Based, Connect From Anywhere.
Version 1.1 is now a hosted service.
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